Privacy Policy

Last updated: August 6, 2026

1. Introduction

MySchedule ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

  • Personal Data: Name, email address, phone number, company name, job title, and billing information
  • Employee Data: For managers and supervisors, we collect employee names, contact information, schedules, attendance records, and performance data
  • Location Data: GPS coordinates from geofenced check-ins and store location information
  • Device Information: Device type, browser type, IP address, and operating system
  • Usage Data: Pages visited, time spent on the Service, links clicked, and other usage patterns
  • Cookies: We use cookies to enhance your experience and understand how you use our Service

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account
  • Process your transactions and send related information
  • Email you regarding your account or order
  • Fulfill and manage your requests and orders
  • Generate a personal profile about you
  • Increase the efficiency and operation of the Service
  • Monitor and analyze trends, usage, and activities
  • Notify you of updates to the Service
  • Offer new products, services, and information

4. Disclosure of Your Information

We may share your information in the following situations:

  • By Law or to Protect Rights: If required by law or if we believe that disclosure is necessary to protect our rights, your safety or the safety of others
  • Third-Party Service Providers: We may share your information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • Business Transfers: Your information may be transferred as part of our business assets in a merger, acquisition, bankruptcy, or other business transaction
  • With Your Consent: We may disclose your information with your explicit consent for any purpose

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, perfect security does not exist on the Internet. While we use industry-standard encryption and security protocols to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information.

6. Contact Us & Data Subject Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete personal data
  • Request deletion of your personal data (subject to certain exceptions)
  • Request restriction of processing of your personal data
  • Object to processing of your personal data
  • Request a copy of your personal data in a portable format

To exercise any of these rights or if you have questions about our privacy practices, please contact us at:

7. Contact Information

Email: privacy@myschedule.app
Postal Address: MySchedule Inc., Privacy Team, Tech Hub, Innovation District
Phone: 1-800-SCHEDULE

8. Employee & Workforce Data

For employees and workers using MySchedule, please note that your employer (Store Manager or Supervisor) may have access to certain personal information including:

  • Your work schedule and shift assignments
  • Your check-in and check-out times (geofenced location data)
  • Your time-off requests and approved leave
  • Your training completion status
  • Messages within your assigned shift

This data is collected for workforce management purposes. Your employer is responsible for complying with all applicable labor laws and regulations regarding the collection and use of employee data.

9. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time, subject to legal and operational requirements. Certain data may be retained for legal compliance, fraud prevention, or other legitimate business purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any significant changes by posting the new Privacy Policy on the Service and updating the "Last Updated" date above. Your continued use of the Service following the posting of changes constitutes your acceptance of such changes.

11. California Privacy Rights

California residents have certain rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to request information about the categories of personal information we collect, the purposes for which we use such information, and the categories of third parties with whom we share such information.

12. GDPR Compliance

For users located in the European Union or other jurisdictions with similar data protection regulations, we comply with the General Data Protection Regulation (GDPR). We process personal data only when we have a lawful basis to do so, such as your consent, performance of a contract, or our legitimate interests.